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Rental conditions

  • Renter / driver under the age of 21 can only rent passenger cars in the category A and vans in category K, L and M.
  • For renters / drivers younger than 24 years the excess is doubled (See also Verlaging eigen risico).
  • Renter / driver must live in Leiden, Leiderdorp, Alphen aan den Rijn or Hoofddorp or neighboring municipalities.
  • Because we are constantly renewing our fleet, types of vehicles and the associated rates may deviate from, or no longer appear on, the rate list. As a result, we cannot guarantee a specific car within a vehicle category, but we will make an equivalent car available.
  • All our cars are equipped with a Track & Trace system. This allows us to locate the vehicle when necessary.
  • If the rental car is returned outside of our opening hours, the renter / driver remains liable for damage and theft until we have been able to inspect the car within 2 hours after opening time of the branch.
  • Rental takes place on presentation of a double identification (driver's license + passport or identity card). These must all be in the same name. We reserve the right to request a recent address identification.
  • We use the Oribi ID check. This ensures that identities are established and verified in a correct and responsible manner.
  • BOVAG affiliated car rental companies, like us, use the national Elena warning system.
  • We have the right to refuse rental and reclaim cars, without any reason.
  • Fines are at the expense of the renter / driver. The administration costs are €9.50 per ticket.
  • Renters who normally rent on behalf of their employer fall back on the rental conditions stated here for private rent.

Deposit

  • The amount of the deposit depends on the type of rental car, the duration of the rental period and the age op the renter / driver.
  • The deposit can only be paid with debit card (no costs), Mastercard (2% surcharge) or Visa (2% surcharge). For security reasons we do not accept cash.
  • If one of the identification documents is not Dutch, the deposit must be paid by credit card.
  • Furthermore, the BOVAG General Rental Terms and Conditions apply to the rental of our vehicles.

Consumer rental terms and conditions (english)

Onze Vestigingen