Renter / driver under the age of 21 can only rent passenger cars in the category A and vans in category K, L and M.
For renters / drivers younger than 24 years the excess is doubled (See also Verlaging eigen risico).
Renter / driver must live in Leiden, Leiderdorp, Alphen aan den Rijn or Hoofddorp or neighboring municipalities.
Because we are constantly renewing our fleet, types of vehicles and the associated rates may deviate from, or no longer appear on, the rate list. As a result, we cannot guarantee a specific car within a vehicle category, but we will make an equivalent car available.
All our cars are equipped with a Track & Trace system. This allows us to locate the vehicle when necessary.
If the rental car is returned outside of our opening hours, the renter / driver remains liable for damage and theft until we have been able to inspect the car within 2 hours after opening time of the branch.
Rental takes place on presentation of a double identification (driver's license + passport or identity card). These must all be in the same name. We reserve the right to request a recent address identification.
We use the Oribi ID check. This ensures that identities are established and verified in a correct and responsible manner.
BOVAG affiliated car rental companies, like us, use the national Elena warning system.
We have the right to refuse rental and reclaim cars, without any reason.
Fines are at the expense of the renter / driver. The administration costs are €9.50 per ticket.
Renters who normally rent on behalf of their employer fall back on the rental conditions stated here for private rent.
The amount of the deposit depends on the type of rental car, the duration of the rental period and the age op the renter / driver.
The deposit can only be paid with debit card (no costs), Mastercard (2% surcharge) or Visa (2% surcharge). For security reasons we do not accept cash.
If one of the identification documents is not Dutch, the deposit must be paid by credit card.
Furthermore, the BOVAG General Rental Terms and Conditions apply to the rental of our vehicles.